Making a Payment

 

Making a Payment

  • Please pay by e-check – a fast and convenient method for paying your student account.  To pay by e-check, click here.
  • Check payments should be mailed to:

    Duke University
    Bursar's Office - Payment Processing Center
    P.O. Box 403636
    Atlanta, GA 30384-3636

    To ensure prompt credit to your student account, please include a copy of your bill when mailing your payment.

    This is our payment processing center at Bank of America – only payments should be sent to this address.  Correspondence, scholarship checks or overnight mail sent to this address will not be processed.

    Your check should be:
    • Payable in US dollars to "Duke University"
    • Include your name and student account number (from your bill)
    • drawn on
      • A U.S. financial institution (such as Bank Of America), or
      • A U.S. branch of your financial institution (example: the New York City branch of Barclay’s Bank PLC)

Your check will be deposited upon receipt. 

If you are paying from abroad and are unable to send a U.S. Dollar check drawn on a U.S. financial institution, or if your bank in unable to provide you with a check drawn on its U.S. branch, please submit your payment by bank wire.  For bank wire instructions, please e-mail bursar@duke.edu (include your name and student account number in your e-mail).

  • Duke University does not accept credit or debit cards for payment of tuition & fees

  • Scholarship checks, overnight/express mail, and other correspondence should be mailed to:

    Duke University Cashiering
    114 South Buchanan Boulevard
    Bay 8, Room B-103
    Box 90759
    Durham, NC 27708

 

Restrictions on Past Due Accounts

Tuition and fees are due before the start of each term.  If your account becomes past due, a late payment penalty charge (not to exceed 1.25% of the past due balance from the prior bill) will be assessed on subsequent bills.  If your account remains unpaid, you will not be allowed to register for future semesters and may be administratively withdrawn from Duke.  As long as your account is past due, you will not have access to academic transcripts, be able to have academic credits certified, or receive a diploma at graduation.  If your account remains outstanding after your departure from Duke, it may be referred to a collection agency and reported to a credit bureau.

Monthly Payment Plan

Duke University partners with Tuition Management Systems (TMS) to allow currently enrolled students and their parents to pay all or part of the academic year expenses in monthly payments as follows:

  • Fall balance                 July 1 – November 1
  • Spring balance             December 1 – April 1

An annual, non-refundable fee of $55 is charged for TMS participation.

As a TMS participant, you will continue to receive statements on a regular basis from the Duke Bursar's Office. This statement should reflect your TMS payments made to date.  The balance due on your statement, which includes charges for the current term, must be covered by your remaining scheduled TMS payments for that term.  Payments made to TMS for July 1 to November 1 must clear fall term charges; payments made December 1 to April 1 must clear spring term charges.  If the balance due on your statement will not be cleared by your remaining scheduled payments for the term, please submit a payment for the difference directly to Duke.  For more information, visit www.afford.com/duke or contact TMS at (800)722-4867.

Undergraduate students are encouraged to use the TMS Worksheet to calculate their Total TMS Budget Amount.  

Returned Checks

If a check or e-check payment posted to your student account is returned by the bank because of insufficient funds or a closed account, the returned check, along with a $25 returned check fee, will be charged to your student account.  You will receive an e-mail notice regarding the returned check.  The e-mail will include instructions for clearing the returned check.

The $25.00 returned check fee is assessed for each returned check and is charged regardless of the amount of each returned check.

If an account indicates a history of returned checks, the University may suspend a student’s check writing privileges. Returned checks that remain unpaid and cases of multiple returned checks may be referred to the student’s dean, to the appropriate judicial board, and to the Duke University Police Department for further action..

Payroll Deduction

If you are paid on one of the University's payrolls, you may authorize payment of your current term tuition & fees via payroll deduction.  Payroll deduction plans are available as follows:

Fall Term: August, September, October, November
Spring Term: January, February, March, April
Summer Term: May, June, July

The following rules apply to payroll deduction plans:

  • your payroll deduction plan for current term tuition & fees should be set-up prior to the start of the term; plans for the current term are no longer available after the end of drop/add
  • your prior term charges must be paid in full - these can not be added to your new payroll deduction plan for current term tuition and fees
  • you may include current term tuition and required fees, as well as room & board in your payroll deduction plan; other charges, such as traffic tickets, library fines and late payment fees should be paid directly to the Bursar's Office upon billing
  • your payroll deduction plan must include minimum tuition & fees of $250.  If your total tuition & fees for the current term are less than $250, you should submit your payment directly to the Bursar's Office
  • you will continue to receive monthly bills while on the payroll deduction plan.  Please review these to ensure deductions taken from your paycheck are accurately reflected.  If there are new charges on your bill that are not covered by your payroll deduction plan, please pay these by the due date on the bill.

To request a payroll deduction plan for the current term, please fill out our online form.

Parents of Duke students who wish to pay via payroll deduction should contact bursar@duke.edu to make arrangements.

Third Party Billing

If another party will be paying your student account charges, please provide them with an electronic copy of your bill, as needed. PDF copies of your bills are available on ACES for printing or e-mailing.

If your third party is a governmental agency or corporate sponsor who requires a direct bill from our office, please follow the steps listed below.

A sponsor paying all or part of your charges must forward a billing authorization to the Bursar’s Office. This can be e-mailed to bursar@duke.edu or faxed to (919) 684-3091.

This billing authorization should be submitted by your sponsor by the term due date. For 09/10, these dates are:

  • Fall 2009 – August 3, 2009
  • Spring 2010 – January 5, 2010
  • Summer 2010 – May 12, 2010

If billing authorization is submitted late by your sponsor, you may be responsible for late payment penalty charges assessed to your student account.

  • The billing authorization should include:
    • sponsor’s name
    • billing address
    • billing contact (name, telephone, fax number and e-mail)
    • semesters/terms sponsor plans to pay
    • special billing instructions such as a purchase order or identification numbers that need to be included on our invoice for your charges
    • charges the sponsor plans to pay on your behalf

If you are a new student in a program that requires an advance deposit, and the deposit is paid by both you and your sponsor (resulting in a credit balance), the excess deposit payment will be refunded to you.

When your sponsor e-mails this billing authorization information to bursar@duke.edu, please ask them to copy you on the e-mail. Upon receipt, we will review the billing authorization information and update our billing system within five business days. You will receive an e-mail confirmation when this has been completed. You will also be copied on invoices e-mailed to your sponsor.

Charges billed to your sponsor will remain on your student account. As long as the sponsor pays charges billed on a timely basis, no late payment penalty charges or other late payment sanctions (such as registration and transcript holds) will be applied. It is your responsibility to pay any charges or outstanding amounts not paid by your sponsor. If your sponsor fails to pay the agreed upon amount by the designated due date, you will be responsible for payment. We will contact you if your sponsor does not pay billed charges.